Cancelled games

If a game is cancelled by us, the operators, all bingo cards that have been purchased for a game are cancelled. This includes any Advance Buy cards. You will be fully refunded for those cards and your account balance will be updated. Promotional cards, for example in a BOGOF game, are also cancelled. If you redeemed free cards to buy cards in a game that is cancelled, those free cards will also be returned to your account and will show on your free card balance in the game room as well as the website.

If the game cancelled has been contributing to a progressive jackpot the following will apply:

  • If progressive Jackpot is not yet won, the amount of money contributed to Jackpot will be rolled back

If progressive Jackpot is already won, the amount of money contributed to Jackpot will not be rolled back